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How go77 Handles Your Personal Information

When you open an account with us, we collect certain personal details to verify your identity, process payments via JazzCash, Easypaisa or Raast, and keep your account secure.

Account data protectedJazzCash & Easypaisa payment data handled securelyYour right to access or delete dataCookies explained clearlyContact our privacy team directly
go77 How go77 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have built our data practices around the specific realities of Pakistan-based account holders — mobile-first access, local wallet payments, and account security tied to your registered phone number. Every layer of how we store and use your data is described below, so you know exactly what happens from the moment you register.

Payment Data Security

JazzCash, Easypaisa and Raast transaction details are encrypted at rest and in transit. Only our payment reconciliation team can access individual transaction records, and only to resolve a dispute.

Cookie Use and Control

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Account Retention Policy

Your account data is retained while your account is active. If you request deletion, we remove personal identifiers within a reasonable period, subject to any legal retention obligations in eligible regions.

Access and Correction Rights

You have the right to request a copy of the data we hold about you, to correct inaccurate information, or to ask us to stop processing your data for marketing purposes.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is used, want to correct something on your account, or need to submit a formal data request, our support team handles privacy matters directly. Reach out through any of the channels below and include your registered account details so we can locate your record without delay.

Live Chat Start a live chat session from the bottom-right corner of any page on go77. Mention 'privacy request' and the team will route your query to the right person.
Email Support Send your data access or deletion request to our support email. Include your registered mobile number so we can verify your account before processing the request.
In-Account Help Log into your account, open the Help section from your profile menu, and submit a privacy ticket. This ties your request directly to your account record for faster handling.

Common Questions About Your Privacy on go77

These are the questions we hear most often from account holders about how their personal information is used, stored and protected. If your question is not covered here, our support team can help through live chat or email.

We collect your name, mobile number, email address and, when you make a payment, your chosen wallet details — JazzCash, Easypaisa or Raast. This is what we need to verify your account and process transactions.

We share data only with our payment processors and identity verification partners, and only the minimum details required. We do not sell your personal information to advertisers or any unrelated third parties.

Contact our support team via live chat or email, state your registered mobile number, and request a data export. We will verify your identity before sending any account information.

Yes. Submit a deletion request through in-account Help or by email. We process personal identifier removal within a reasonable timeframe, subject to any legal retention requirements in permitted regions.

Payment references are logged against your account using SSL encryption and are accessible only to our reconciliation team. They are retained as long as needed to handle any payment disputes.

We use session cookies for login stability and analytics cookies to see which pages are used most. You can adjust or block cookies in your browser settings; session cookies are needed for your account to function properly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.